Frequently Asked Questions (FAQs)

• Do I have to pay for proofreading and editing?
• Do I have to pay before you return my document?
• How do I calculate the word count of my document? Do I count the references and bibliography?

Editing Questions

• Do you write assignments for students?
• Do you edit content that is copied from other sources?
• Is your service cheating? Has anyone been in trouble for using your service?
• Should I send through materials such as a criteria sheet, supporting articles or other supplementary materials?
• Do you provide feedback on the technical aspects of my assignment?
• Will you revise my document if I am not happy with your editing the first time?
• Can I meet with an editor face-to-face in person for help?
• Do you work on weekends?
• I didn't get my edited document back, what should I do?
• When do I get my edited document back?

Yes, this service costs money. For details, please see our pricing page.

Back to Top

All clients are required to pay upfront, through PayPal. We can tell you how much your job will cost and you can make payment in advance to ensure that you don't miss your deadline.

Back to Top

How do I calculate the word count of my document? Do I count the references and bibliography?

We use the 'Word Count' function in Microsoft Word. In Word 2007 it is: Review -> Word Count. In earlier versions it is Tools menu -> Word Count. The word count is taken from the document as you send it to us, not the word count after editing. We count references and bibliography because we also edit your references and bibliography to make sure they are consistent. If you do not want us to edit your bibliography then you must state so when submitting your document to make sure we do not count it in the word count when we price your document.

Back to Top

No. We are not an assignment writing service and we do not do any research for you or provide you with new content. You must complete the research and write your content first, before sending it to us for editing.

If you get someone else to write your assignment and you hand it in as your own work, you must be aware that you are committing an act of plagiarism and can be kicked out of your university, college or school. If you are an international student, you also risk losing your visa. Having someone else write your assignment constitutes cheating.

Our service can help you to pass or get a great grade, but you need to write the content yourself first. If you are concerned about plagiarism check with your professor or look up the official plagiarism policy at your university.

Back to Top

No. If you copy content directly from another source, this is classed as plagiarism. It against our policy to reword plagiarized content. Instead, you should take the content and use it as inspiration or research to create your own words or back up your essay argument. Once you have done this, you can send this material to us, and we will be happy to edit it.

Back to Top

No. We have never heard of any student getting into trouble with a lecturer, tutor or university for using our service.

In fact, the person who marks your assignment will often be appreciative of proofreading and may even recommend you use our service. You should be graded on your content, critical thinking and research abilities, and not hindered by your written English skills.

Our service helps you to present your ideas clearly so that you can be graded for your understanding of the subject, not on your written English.

If you are concerned about plagiarism check with your professor about professional proofreading or look up the official plagiarism policy at your university.

Back to Top

Yes, by all means, especially if the material provides guidelines on referencing and word counts. Make sure you tell us which documents are to be edited and which are supplementary materials only and not to be edited.

Back to Top

Yes and no. We cannot tell you whether you have answered a question correctly or whether your argument is sound. This would be plagiarism on your part since your content would not be your own. We are very careful regarding this point because universities have very strict rules regarding assignment originality.

What we can do, however, is work on any technical aspects of your writing such as the structure of your argument, how you develop your points and how you explain concepts, as well as grammar.

We also provide you with written feedback to explain any changes made and help you to improve your work for next time.

Back to Top

In 99% of cases, clients are pleased with our work the first time. However, we are very happy to revise or clarify any part of our work. We provide revisions at no extra charge , so long as they are within the boundaries of the original project. If you request additional work on new content or a change of formatting to that which was first requested, there may be an additional charge.

Additional charges are at the discretion of the editor, but bear in mind that you will always be informed of any additional charges before we begin work.

Back to Top

Yes. This is a unique aspect of service from BetterEditAz. Indeed, it is a must-do for you to get the optimum value from our service. Consulting can be arranged to be over the phone or in person.

Back to Top

Yes, we are available 7 days a week, 24 hours a day. If you have a tight deadline please contact us in advance.

Back to Top

The first thing you should do is make sure you don't have a SPAM email filter or similar blocking email sent from BetterEditAz. Be certain to 'white-list' (permit) our email address - contact@bettereditaz.com. If you have second and third back-up email accounts please make we know about them so we can send your document to all your email accounts. Also make sure your email account is not set to filter attachments since we send your edited files as Microsoft Word attachments.

If you are worried about your email account not working please contact us t o arrange an alternative document return method.

Back to Top

It depends which service you ordered. For jobs under 5000 words we provide a 48 hour and express 24 hour service and in most cases can meet an under 24 hour deadline (more details are available at our pricing page). For larger documents rates are between three days and two weeks. In general we can meet most deadlines as long as you provide at least one hour per 1000 words for editing. You can always contact us to make sure we can meet your deadline.

Back to Top

Get Started Here Now